Phurkima Sherpa

Cloud / IT Support Engineer

Welcome to my professional portfolio!
I'm a motivated and adaptive IT professional with expertise in cloud technologies, IT support systems, web development, and helping organizations optimize their infrastructure.

About Me

I’m an IT Support and Cloud enthusiast with a strong foundation in Microsoft 365, Azure AD/Entra ID, Intune, Windows Server, networking, and modern web development. I enjoy solving technical problems, helping people, and building clean, functional digital experiences. I currently work part-time in Aged Care (Estia Health & Salvation Army) while completing my Professional Year in IT, and I’m actively building my portfolio through real client projects and cloud labs.

My long‑term goal is to grow into a Cloud Support Engineer / IT Support Specialist and continue developing my skills in Azure, automation, and modern workplace technologies.

Certifications

Microsoft 365 Fundamentals (MS-900)
Issued by Microsoft · 2025
Show credential →
Azure Fundamentals (AZ-900)
Issued by Microsoft · In Progress
Show credential →
ITIL Concepts
Familiarity · Knowledge Foundation

Key Skills

Windows Server & AD

Intune & Endpoint Management

Docker, Git, Linux

Troubleshooting & Incident Resolution

Networking Basics (TCP/IP, DNS, DHCP)

Ticketing Systems & User Support

Azure AD / Entra ID & Identity Management

Next.js, React, TypeScript

Vercel & Netlify Deployments

Recent Experience

Level 1 IT Support Engineer

IT Together, Sydney | 2025

Supported Microsoft 365, Azure AD, Intune, and Windows systems
Resolved identity, mailbox, and authentication issues
Collaborated on cloud migration especially Azure and optimisation

Current Roles

Aged Care Worker — Estia Health & Salvation Army (2023-Present)

Delivering high-quality care with empathy, patience, and professionalism
Strong communication and teamwork in fast-paced environments
Managing responsibilities independently and reliably
Building trust with residents, families, and staff

Co-Founder & Web Developer — LogicMiners (2026-Present)

Designed and delivered client websites
Built responsive, SEO-friendly, modern interfaces
Managed deployments using Vercel and Netlify
Collaborated with clients to understand business needs

Education

Master of Information Technology | King's Own Institute, Newcastle, NSW
Bachelor of Science in CSIT | Asian School of Management and Technology, Kathmandu, Nepal

Portfolio Projects

Baba Farid Roofing

A modern, responsive website built for a roofing service provider to improve their online presence and customer trust. Designed and developed the Website using Next.js, focusing on clean UI, fast performance, and clear service presentation.

TypeScript/Next.js

NUVision Driving School

Next.js, focusing on clean UI, fast performance, and clear service presentation.A modern, mobile‑friendly website built for a professional driving school to improve their online presence and make lesson bookings easier for students. Designed and developed the website using Next.js, focusing on clean UI, fast performance, and clear service structure.